KPI reference for the Content Pack for Third-party APM
The Content Pack for Third-party APM includes Application Performance Services and End-User Experience Services. For each of these services, key performance indicators (KPIs) are used to help monitor the health of your applications, including an Application Performance Index (Apdex) score.
All parent and child services report up to the overall APM service at the top level.
Refer to the following tables for descriptions of each service and KPI for both Application Performance and End User Experience Services.
APM Application Performance Services and KPIs
The following table lists all the APM Application Performance Services and KPIs:
The APM_App_Health service is not available for DynaTrace.
Service | KPI | Description |
---|---|---|
APM_App_Response_Time
|
APM_App_Response_Time | Shows the combined application response time metric from all reporting APM vendors. |
APM_App_Response_Time_DynaTrace | Shows the application response time metric from DynaTrace. | |
APM_App_Response_Time_New_Relic | Shows the application response time metric from New Relic. | |
APM_App_Requests_Per_Minute
|
APM_App_Requests_Per_Minute | Shows the combined application requests per minute from all reporting APM vendors. |
APM_App_Requests_Per_Minute_DynaTrace | Shows the application requests per minute from DynaTrace. | |
APM_App_Requests_Per_Minute_New_Relic | Shows the application requests per minute from New Relic. | |
APM_App_Health
|
APM_App_Health | Shows the combined application health metric from all reporting APM vendors. |
APM_App_Health_New_Relic | Shows the application health metric from New Relic. | |
APM_App_Error_Rate
|
APM_App_Error_Rate | Shows the combined percentage of requests with errors over total requests for the application from all reporting APM vendors. |
APM_App_Error_Rate_DynaTrace | Shows the percentage of requests with errors over total requests for the application from DynaTrace. | |
APM_App_Error_Rate_New_Relic | Shows the percentage of requests with errors over total requests for the application from New Relic. | |
APM_App_Availability
|
APM_App_Availability | Shows the combined application availability from all reporting APM vendors. |
APM_App_Availability_DynaTrace | Shows the application availability from DynaTrace. | |
APM_App_Availability_New_Relic | Shows the application availability from New Relic. | |
APM_App_Apdex_Score
|
APM_App_Apdex_Score | Shows the combined Apdex score for the application for all reporting APM vendors. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0. |
APM_App_Apdex_Score_DynaTrace | Shows Apdex score for the application from DynaTrace. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0. | |
APM_App_Apdex_Score_New_Relic | Shows Apdex score for the application from New Relic. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0. |
AppDynamics Applications Performance Services and KPIs
The following table lists all the AppDynamics Applications Performance Services and KPIs:
Service | KPI | Threshold | Description |
---|---|---|---|
AppDynamics Applications Performance | Availability | 0=Critical, 1=Normal | Shows the application availability from AppDynamics |
Error Rate | 1=Normal, 25=Low, 50=Medium, 70=High, 90=Critical | Shows the percentage of requests with errors over total requests for the application from AppDynamics. | |
Health | 0=Critical, 1=Normal, 2=Medium, 3=High | Shows the application health metric from AppDynamics. | |
Requests per Minute | No predefined threshold | Shows the application requests per minute from AppDynamics. | |
Response Time | 3000=High, 1000=Medium, 500=Low | Shows the application response time metric from AppDynamics. |
APM End User Experience Services and KPIs
The following table lists all the APM End User Experience Services and KPIs:
Service | KPI | Description |
---|---|---|
APM_EUEM_Response_Time
|
APM_EUEM_Response_Time | Shows the combined end-user response time from all reporting APM vendors. |
APM_EUEM_Response_Time_DynaTrace | Shows the end-user response time from DynaTrace. | |
APM_EUEM_Response_Time_New_Relic | Shows the end-user response time from New Relic. | |
APM_EUEM_Requests_Per_Minute
|
APM_EUEM_Requests_Per_Minute | Shows the combined end-user requests per minute from all reporting APM vendors. |
APM_EUEM_Requests_Per_Minute_DynaTrace | Shows the end-user requests per minute from DynaTrace. | |
APM_EUEM_Requests_Per_Minute_New_Relic | Shows the end-user requests per minute from New Relic. | |
APM_EUEM_Apdex_Score
|
APM_EUEM_Apdex_Score | Shows the combined Apdex score for the application for all reporting APM vendors. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0. |
APM_EUEM_Apdex_Score_DynaTrace | Shows the Apdex score for the application from DynaTrace. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0. | |
APM_EUEM_Apdex_Score_New_Relic | Shows Apdex score for the application from New Relic. Apdex defines a standard method for reporting and comparing the performance of software applications with values between 0.0 and 1.0. |
AppDynamics End User Experience Services and KPIs
The following table lists all the AppDynamics End User Experience Services and KPIs:
Service | KPI | Threshold | Description |
---|---|---|---|
AppDynamics End User Experience | EUEM Requests Per Minute | No predefined threshold | Shows the end-user requests per minute from AppDynamics. |
EUEM Response Time | 1000=Low, 3000=Medium, 5000=High | Shows the end-user response time from AppDynamics. |
Troubleshoot the Content Pack for Third-party APM |
This documentation applies to the following versions of Content Pack for Third-party APM: 1.3.0
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